Last updated: July 2026
Because our products are digital and delivered instantly, refund requests are handled case-by-case.
If you haven't downloaded your files yet, or experience a genuine technical issue preventing access, contact us within 7 days of purchase for a full refund. Once files have been downloaded and used, refunds are generally not available, except where required by law.
You may cancel your subscription anytime to stop future billing. We don't provide partial refunds for the current billing period, but you'll retain access to that period's content until it ends.
Email unconventional.help.inc@gmail.com with your order confirmation. You can also request a refund directly through Paddle, our Merchant of Record, using the link in your purchase receipt email.